Growth & Grace

Wesley Knight 0:00
This is a KU NB studios original program. The following program is underwritten by Crawford management group and Chris glow and does not reflect the views or opinions of 91.5 jazz and Moore the University of Nevada, Las Vegas or the Board of Regents of the Nevada System of Higher Education even better than I was the last time, baby.

Music 0:35
We back and we back and we back and we back and we back.

Leaha Crawford 0:45
Do I'm good. There's no games this weekend. Are you ready? I'm ready. You ready? You ready? Who you got?

Julian Rosado 0:53
Seahawks. I think it's gonna be trouble. Did you hear that? Uh, Bill of check is not didn't make the Hall of Fame. You hear

Leaha Crawford 1:01
about that? No, I didn't hear about that. I would just focus on the Seahawks, just Seahawks, just Seahawks, just Seahawks, Seahawks, Seahawks, Seahawks, Seahawks, Seahawks. But y'all know, I'm E, A, G, L, E, S, all the way, you know, but I didn't know for the bird. I did not know you did not know that. Okay, I just wanted you know, just to say that again, but you know next weekend is going, it's gonna be interesting to watch the game.

Julian Rosado 1:21
Yeah, I think the pitch is, think it's gonna be a blowout. I think it's gonna be no contest. Alright?

Leaha Crawford 1:26
So you are listening to growth of grace. I am Leah Crawford, this is Tony Rosado, and we are here today just to talk about family planning. You know, we, we, we plan for our lives, but we don't plan for our transition, and I have Dr, I'm gonna call it Dr Francis Arlene, because that's the name we're going by, coming up, right, right, absolutely. Well, yeah, we're gonna leave, we're gonna leave the last names out, because we had a long conversation about that. We're going to Dr Francis Arlene because she has, she does some interesting things, and I want to for her to tell us about it, and then talk about why it is important to plan for your transition. So Dr, Francis, hello. How are you?

Dr. Frances Ince 2:10
Hello. Leah, thank you guys for having me. I am so excited to be here. And just want to say Happy New Years to everyone, and just to share a little bit about what we're doing at AR media. We are media company, and we're about legacy. We're about preserving legacy, and we do audio family Legacy Recordings, where we record your story, so we record whether it's your health history, whether it's your story that you want to leave to your family. And we also do asset inventory and documentation, where we go in the homes, and we document all of your assets before there's a fire, burglary or memory fade. And why this is important. For the last three years, we've seen an uptick in individuals with early stage Alzheimer's or dementia, even young individuals we're seeing with early stage Alzheimer's. The youngest I've seen is 32 years old. Oh, wow. So it's not when we think about Alzheimer's or dementia, we're thinking of older individuals. But one of the things, because we've seen an uptick in Alzheimer's or dementia, we wanted to capture that story before your memory fade. Once your memory fade, that story is not the same.

Leaha Crawford 3:31
Got it? Why do

Julian Rosado 3:33
you think you see the uptick?

Dr. Frances Ince 3:35
There's many reasons they're seen. One of the things that I've seen, which is been very interesting, is around the mining industry, which they are bringing that back, the individuals with the test site, and a lot of individuals that was involved in the test site, and They're having younger workers going into those environments, and the uranium and things are impacting their memory. Also they're seeing the food, the lack of exercise, even younger people I'm seeing is being challenged with their brains and their memory, and they are utilizing so much technology. They are not trying to think like you'll see people just use their Siri, take me here. Take me there. Instead of trying to use it yourself. Siri heard me, and it's trying to do it. No, I'm not talking to you, Siri. And so they are trying, instead of saying I know how to get to my mother's house, or I know how to get to my doctor's appointment, they will so they can multitask,

Julian Rosado 4:50
yeah, I remember taking trips with my dad, going to New York, and he pulling out a map and see how to get there. And like, I cannot do that today. I. Even get home without using Google Maps, really? Yeah, and

Leaha Crawford 5:04
that's interesting. You say that because you do have the ways and the things. But I guess if there was something in just pulling out a map and trying to get a direction, yeah,

Julian Rosado 5:15
it's actually takes a little, little thing to really do that, to pull out a map and actually find out where you are, and seeing the streets and everything and going instead of looking at a cell phone, turn left, turn right, turn left, turn right. You know it's, it is? It is a bit different, yeah, oh, wow.

Leaha Crawford 5:36
And I didn't think just, but just that little thing is, basically, we're not using our brain cells. Okay, all right. So what? What does an audio family legacy recording? What does that entail? Is it a bunch of questions that you ask? What? What? What is the what is it like?

Dr. Frances Ince 5:54
Thank you for asking and because it's customized for each person, when we start the process, we will ask you to actually bring an object. Okay? And you have millions of items in your house, and so the story is around. Why did you pick that item? Got it? The other thing is, what we found is because it's customized, and each person decides what the story wants to be, who are they talking to, and I found doing the audio family legacy recordings that we don't really know our families. We think we know our families, but we really don't know that real story. And so it was interesting. We were doing the estate planning for my mother, who's 97 and this was like five years ago, and it's five siblings, and my mother put on the paperwork that all five children had to sign off on the house, and they're all in different states and in different state of mind and and I said to my mom, I said, you know, why did you have so and so do whatever? And she explained her reasoning, and so I was able to capture that in her last wheel, because a lot of times when you're reading your will and you can't really understand, why did mama do that? Why didn't she do that? You know, you don't really understand. You don't really know, why did your mom take a second out on that home after she paid it off. You don't really know what's going on in her body, in her mind. And we talk about family secrets. And I can tell you, when I pass off that thumb drive, I literally bring tissues because they're crying because, see, I'm pulling out heart stories, and that's the difference in there's a lot of storytellers, but one of the things that I've learned when I say going through this full circle of life, I want to feel, feel the heart of the person, and find that story that no one really knows the story, and it isn't even about the secrets. I have to tell you a story. Had a client who has transitioned, and she was having early stage Alzheimer's or dementia, and she shared a story and about her son, who's a doctor, and that son, the mother, felt with him being a doctor, that he should be in a position to care for her, but he was not. That was the real story. Him finally knowing what his mother felt. But a lot of times we can't share those stories.

Leaha Crawford 9:10
Yeah, sometimes I think we talk, but we don't communicate. And people, I mean, you, you say one thing and it's taken another way, and you don't really know how to explain it effectively. Yeah, we talked, but I don't know if we communicate. All right. Well, you are listening to growth and grace. I am Leah Crawford, this is Julian, and we have Dr Francis Arlene on here with us, and we are going through, yeah, I'm not gonna do your last name, not doing it today, and she's in here laughing at me and not gonna do it because we yeah, we had a long conversation about that, but Dr Francis Arlene and talking about audio family Legacy Recordings, the importance of it, but let's give your contact information.

Dr. Frances Ince 9:51
Okay, absolutely. So if you'd like to connect, you can reach me at 702-781-0069, or you. And hit me up on my website, Dr Francis, F, R, a, n, C, E, S, richards.com

Leaha Crawford 10:06
So again, our number 702-781-0069 again, 702-781-0069 you said something very interesting. You pull out hard stories. Is it emotional when you are having these interviews with people?

Dr. Frances Ince 10:28
I think for me, I'm listening. One of the things I've learned is third level listening, and I'm listening to the person. So stop that. What it is? What is third level listening? What is that? So third level listening is when your mother says, Did you hear me? You heard me because you were listening. So you was listening, but you didn't hear me when you talked about that communication piece. And a lot of times when we're communicating, we're so apt to form that next question, but see, I'm listening. That's third level listening. I'm actually listening to you. I'm very intentional, and I'm very present in what you're saying, the level of engagement, fully engaged in hearing what they're saying.

Leaha Crawford 11:19
And because it's a video you can base Well, edits. Do you edit the videos afterward, or do you just let it go with what they say? I mean is it, is there some editing to the videos both?

Dr. Frances Ince 11:31
So we do audio family, where we do just audio, so it's custom. You can do just audio. You can do audio and video. Okay, you can do audio, video, adding pictures to it. And we thought actually helped individuals write their book, their story, so it's customized to what is your legacy? What story do you want to tell? What legacy Do you want to leave? So you have a family legacy, you have a money legacy, you have a spiritual legacy. You have a career legacy. We want the you have a health legacy. What is that story that you want your family to know? And when I talked about the health piece, a lot of times, when we go to the doctors, the doctor is asking you, is there cancer in your family? Is it this? Is it that most of us like no, yes, no, or we're just trying to get through the process, but we actually document that. So if, in fact, you have a history where your grandmother, your mother, your sister had a challenge getting pregnant. Did you know that? Or a lot of people are not even talking about menopause. What did that look like? How did you overcome that? So we it just depends on what legacy and what story you want to tell.

Leaha Crawford 12:54
Love it and you get a chance to shape how you are remembered Absolutely. And that's huge. And that is huge. Okay, you are listening to growth of grace. I am Leah Crawford. This is Julian Rosado, and I have Dr Francis Arlene on here with us. So let's talk about you. Who are you, and why is this work so important to you?

Dr. Frances Ince 13:13
Oh gosh, thank you for asking. So I am a mother, a grandmother, a sister, a daughter, a wife. I've gone through death with a late husband. I've gone through divorce. I've gone through remarriage, remarrying. So I say that I've gone through the whole, full

Leaha Crawford 13:39
cycle, and you have children, so you've gone through childbirth.

Dr. Frances Ince 13:43
I have a child, and I tell him, he is the best child by default in the world. I say, you know, you my number one son. He's like, Mom, I'm your only son. I know you have grandchildren, three, three amazing grandchildren. And so how we got to this piece was it was actually birth out of death of my late husband three years ago. So the media company has been around over a decade, okay? And we've had several pivots, and so we do, we are a communication and media and we produce a podcast. So we've had several pivots in life and in business. Late husband passed away, and he had six children. I had six bonus children, and I had a son, and by the grace of God, they were all older when he transitioned to death, and I have to say, transition, that's a whole nother word when he passed away, and I said it would have been amazing if his adult children could have known who he really was. So we do have video of him. Him and audio of him, but not the true essence of who he is. I have to tell you another story. Two years ago, I mentioned that my mother is 97 soon to be 98 two years ago, I was at a business meeting, and I was telling them what I did around the audio family legacy recordings, and they said, I bet your mom, at that time, she was 96 they said, I bet she has an amazing story. I said, I had, I didn't do it yet. I packed up all of my stuff, went to her house and recorded her story. Six months later, my mother had a brain bleed. Oh, wow, a blame a brain bleed is classified as a stroke, by the grace of God. It wasn't paralysis, but I can tell you that there's challenges with her memory, but she's still sharp, but the memory has declined. So her story would not have been her story, but you don't know that, like I can tell living with her now that her short term memory is impacted. But see, you don't know that. You don't know what the real story is. So that's why we endeavor to grab that story and capture that story before there's a memory fade, because your story is not the same.

Leaha Crawford 16:32
Now would you recommend, like, say, if somebody does go through this process, possibly to do it again? So maybe I might do it now, but things change. So maybe in about five years, do it again, because things have updated. You know, my inventory definitely for the asset recordings inventory. You know, things change, so I need to update from where I was in 2026 to where I am now in 2031

Dr. Frances Ince 16:59
Yeah, and that's what they tell you, when you're doing asset, absolutely first first. I'd say, just do it right? Do it at least one time. Okay? But it's just like your your will. It is not one and done. Got it, and that's what people think, because things will change. And I have to tell you a story. There was a 32 year old young lady with two children under the age of seven. She was living with her mother. Had been living with her mother for five years. Was diagnosed with cancer, and it was an apparent death sentence, meaning they gave her very they didn't give her long to live with her, knowing, within three years, she went back. Six months prior to her death, she had been living with her mother for five years. The two children had their father didn't really know the Father. She succumbed to cancer. She never did a guardianship. The kids didn't know much about their father. She didn't memorialize her social media, all of these things that and it wasn't the only reason I tell that story, she knew that it was a strong possibility. So now this grandmother is not only fighting for to keep control of these children, where the system is pushing them to someone that doesn't really know them, and to the extent where her she has to try to figure out, how does she memorialize her? Social media, all of that. And we, we don't know when death is going to come knocking on our door. We don't know we know what's coming. We know what's coming. Everybody's going that way. Everybody's going but when you're 32 you think, I have a long time. You have to get your life in order. And we don't want to think about death, but we have to think about it's not about thinking about death. It's about thinking about, how do you keep that person that you love hold and intact once you're no longer here?

Leaha Crawford 19:15
So it's part of make that part of your plan, part of your plan. So not just the will and the state, maybe you want to say something to them, and you want to say it so you know somebody, somebody else, not, is not interpreting how you feel. You're actually letting them know how you feel. All right. You are listening to growth and grace. I am Leah Crawford, this is Julian rose and But Dr Francis, you also do some other things too, all right? Because I know we talked about home health care agencies. So you work with home home health care agencies as well, absolutely, let us know what you do for them,

Dr. Frances Ince 19:47
what we do. It's all really about risk management. And what you hear here is really about mitigating risk, okay, and ensuring that if life happens. Happens because life is going to life all the time. Yes, and are you prepared? So with home health agencies, what we do is we do a contingency plan when you're no longer there or you're no longer available, if an emergency happens, that your staff is prepared, and again, it's about getting your house in order, is what we also do for home health agencies.

Leaha Crawford 20:24
Now, what does that process look like? Getting, getting, just get, just getting your stuff in order.

Dr. Frances Ince 20:28
Yeah, so we do, we do an assessment, and we make sure that we do it in terms of your employee, your staffing, emergency contacts, we ensure all of your compliances, all of your documentations is intact, and so if an emergency happens or you're no longer there, your business can keep functioning with or without you,

Leaha Crawford 20:51
with or without you. And that is important because that's I mean, because that can make or break a business. Absolutely make or break a business. And how long have you been doing that?

Dr. Frances Ince 20:59
So we've been doing this for a year. We've incorporated that in one of our services. Okay, so it sounds like, overall,

Leaha Crawford 21:06
you're just trying to make sure that, you know, you're connecting, you're connecting the dots. You're, you know, just making sure that you leave something, or you have a plan

Dr. Frances Ince 21:17
that's right to leave something. It's really about contingency. Do you have your house in order? Do you have your business in order? And is that information communicated in a way that that next person can actually ensure that your wishes is taken care of? That's the main

Leaha Crawford 21:37
that's the main thing. That's the main thing. Okay, well, you're listening to growth and grace. I am Leah Crawford. This is Julian Rosado, and we are here with Dr Francis Arlene. Again. Her contact information is 702-781-0069 again, 702-781-0069 and it's www, Dr Francis richards.com, and Francis is with the E, and it's a s on it, Richards, so Dr, Francis, richards.com, I want to tell you it's been a thank you for accepting our invitation, because I think that this is very important. Because if you don't, I mean, some people just might not know, might not have thought about it that way. Now, do you find that a lot that they just didn't think about this this way?

Dr. Frances Ince 22:23
Absolutely, absolutely no.

Julian Rosado 22:26
Go on. Yeah. That's what I was gonna ask. Yeah,

Dr. Frances Ince 22:28
yeah. We, we have found that individuals say, Gosh, I wish this. You know, we would have had this information. My mother or my father had Alzheimer's disease or dementia, and those stories are lost. And I have to tell you a funny story is that I remember it was a we were talking to a family. We did the audio family legacies with multiple individuals, so you could do it with just one person or multiple family members. And so they were talking about a recipe that their father had given them, and everyone had a different recipe. And what is so important that we think about recipes, and you think I something as simple as a recipe, I can just get it offline, but that recipe that was handed down to your family, really having that captured that

Leaha Crawford 23:25
is funny. Not different. Everybody had a different recipe. I, you know, I left out one ingredient. I'm sure you did because and we, we talked about that before. You know, everything is a recipe. Everything in life is a recipe. You know, whether you know going it's a recipe. Do you have a recipe for success? Do you have, you know, a recipe to be entrepreneur? You know, there are certain things you have to do. Do you have a recipe if you're going to work every day? Do you know, if you're an employee, what's the recipe for you to be a good employee? How do you do it? Yeah, it's all in. How do you do it? Is it is all right. So is there any other Sharon, anything else you want to share with us?

Dr. Frances Ince 24:04
You know, one of the things I want to say that for individuals, I want you in parting, to just think about what is the legacy that you would like to leave to your family? What is that story that you know is in your heart and in your mind, and no one knows that story, because once we close our eyes and the story goes to the grave, the story is not going to be told, and your legacy is so important that we need to hear your story authentically from you. And we talked briefly about AI. So AI is something that I can write, something like say, if your mother told you a story, and if you have any audio of your mother's voice, you. Then take that audio and what she wrote and put it where your mother told the story, it will mimic it. Yeah, I say that to say an AI is amazing in you can use it for your advantage, or you could use it for your disadvantage. What I say for me, I want my grandchildren and my great grandchildren to hear my voice and hear my heart, me sharing the story, versus someone else, trying to interpret what they thought that I meant.

Leaha Crawford 25:34
You wanna know what's so interesting? You say that because doing these radio shows, you know we have them because they're probably they're on different platforms, transistor, wherever you get your podcast. And I thought about that, I was like, wow, my grandchildren, or great grandchildren, will get to hear my voice, even though they might not meet me personally, but they'll get to hear my voice and to know about some of the people that I came in contact with and some of the work that I was doing

Dr. Frances Ince 26:01
that's powerful, because it's evergreen and it never goes

Leaha Crawford 26:04
away, and it never goes away. You want to know what? Thank you for that. Well, thank you again for accepting our invitation. I really, I truly appreciate it. But I like to close the show. You know it is tax season. It is tax season, and you know we are accepting new clients, you know, for more information about the services that we provide, because it is tax season. Crawford management group, 702-382-5737, again, 702-382-5737, and what I love about what we're doing this year, because we're doing we're adding tax planning into our services, so in the office and talk to us if we can figure out a way. Briefly, what is tax planning? Tax Planning is basically listening to you what your goals are, what you're doing, and trying to figure out, are you, how do we help you mitigate the taxes? So we plan setting me up for success, for Dave, sets you up for success, and I tell you know when people it should be a consideration when you're planning so I know someone came in and they set up their LLC, well, they weren't sure if they wanted to be an S corp, a single member LLC, if they wanted to be an S Corp, or if they wanted to be a corporation. And we were sitting down talking about tax Well, number one, tax wise. And then number two, what's the long term plan of this? You know, do you want this company to die when you die, or do you want it to live on after? You know? Do you have a succession plan in place? So it's a plan. Real simple. It is a plan. It is a plan. And that's what, you know, we're incorporating, because normally we have conversations and we talk about it, but this year, we're actually gonna put it in writing and send you something, and we can look at a year over year to see

Julian Rosado 27:54
how the progression is

Leaha Crawford 27:56
or not, right, right? It's, I call it that. It's the annual checkup. So, yeah, you go to your annual doctor. You know, you go to your annual doctor's visit. I know some and some of us, some of us haven't gone, but you know, you go annually. You come in our office annually. And we basically have conversations about the things that have happened. Do you want to buy a house? Are you buying your second house? Are you ready to have a child? Are you ready to open a business? Do you want to invest in stock? Do you want, you know, just what are the things that you're interested in? And it's a safe space because, you know, I'm out, you know, you came off, as you say, Everybody

Julian Rosado 28:28
comes in, everyone that goes, even when I leave clients, they seem like they're her friends or her family members I've never seen, right? I'm saying,

Leaha Crawford 28:37
well, and part of that is, we don't want you to think that it's not, we're not just manufacturing sending you through. We are invested in you because you've invested in us. So we appreciate that.

Julian Rosado 28:48
Yeah, soon as we walk in the door, you feel like you're at home. Yeah, it is me. Think I'm making this up. No, this is true.

Leaha Crawford 28:55
No, it is. No, you have to experience it. It's truly, it's truly an experience. All right. So that ends our show for today, and we will see you next week before the Super Bowl, we probably had the same picks, right, right? You know you might change your mind on me. I don't know you might change your mind on me. All right, until next week. Y'all, peace and blessings. Bye. You.

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